What’s in the name, Rayne Water Solutions of Houston?

Ryne of Houston is not Raine

letter from Rayne Water Conditioning Vice President

What’s in the name, Rayne Water Solutions of Houston, LLC? Well, it turns out quite a lot.  As you can see from this communique from Rayne Water Conditioning Vice President, Martin Jessen, the name means everything, for your warranty, for authorized Rayne parts and service, for peace of mind. But the key point is this: Neither Raine Systems nor DuPure International is authorized to use the Rayne name or perform work on Rayne water treatment systems. Note the spelling of Raine.

Now our customers are smart people. They know that Raine is not Rayne, but some salesmen apparently think Raine is “close enough” to Rayne Water Conditioning. But close enough means you won’t be getting Rayne parts, authorized service, or warranty coverage! Rayne of Houston LLC is THE authorized dealer in the greater Houston area, and you’ll love our service, trustworthiness, and warrantied service. Here’s the letter from Rayne Water Conditioning’s corporate headquarters:

March 30, 2010

To Rayne Customers and Owners of Rayne Water Treatment Equipment in the Houston Texas Area

This letter is to inform you that Rayne Water Solutions of Houston, LLC located at 2026 Naomi Street in Houston TX 77054 is the authorized Rayne dealer in the Houston, Texas area in the residential market. They are the only place to purchase Rayne equipment and get authorized Rayne service and will always use genuine Rayne parts. Neither Raine Systems nor DuPure International is authorized to use the Rayne name or perform work on Rayne water treatment systems.

The principals in Raine were Rayne dealers at one time but their dealership agreement was terminated. Only service work done by Rayne Water Solutions of Houston, LLC maintains the Rayne warranty – work performed by any other person will void the warranty.

Sincerely H. Martin Jessen
Vice President
Rayne Water Conditioning

 

Comments are closed.